RETURNS

  • the product must be in its original condition
  • the proof of purchase must be included in the package
  • the return must be made within 10 working days from the day you received it; contact us by email at info@oceaneyes.gr justifying the reason for the return
  • the shipment for the return of the parcel is made exclusively through Acs at your own expense; in case of a defective product the return costs are borne by us; in case you do not want another product we return your money by bank deposit to an account that you will indicate to us within 10 days.

PRODUCT CHANGE

  • change is made within 10 days of receipt
  • contact us by email at info@oceaneyes.gr or by contacting 21 1013 9204 justifying the reason for change; with the delivery-receipt process we send you without any charge (absolutely no charge) for the first change) the new product and you will give the courier the product you want to replace

Contact us at info@oceaneyes.gr for questions related to refunds and returns.